Warranties & Policies
We greatly appreciate the opportunity to help make your home the most comfortable place on the planet.
Below you may access details and legal statements related to our warranties, policies and business practices. Please review our warranties and policies prior to completing a purchase and/ or sharing personal data.
OUR WARRANTY
Mitchell Gold + Bob Williams offer a wide selection of products, which are subject to specific warranties dependent on the product type. A full list of associated warranties for each product type may be located using the link below.
For convenience, please know that all warranties are activated at time of purchase. To better assist with claims, please provide your original proof of purchase.
RETURN POLICY
Under certain circumstances, Mitchell Gold + Bob Williams are able to accommodate returns. A full list of return policies and requirements may be accessed via the link below.
To ensure we are able to give our customers the best level of support possible, please retain all original documents and proof of purchase.
PRIVACY POLICY
Please review our privacy policy for a detailed account of the ways in which your personal data is managed by Mitchell Gold + Bob Williams.
WOOD SOURCING POLICY
In keeping with our ongoing commitment to use sustainable resources, we use wood that is sourced from local domestic suppliers, compliant with U.S. Forest Service requirements for harvest and reforestation.
RESPONSIBLE SOURCING
Home is where the heart is. At Mitchell Gold + Bob Williams, we recognize that our home is the planet we share and we are dedicated to preserving it as a proud member of the Sustainable Furnishings Council.
Learn More about our eco–friendly approach
SSL SECURE SHOPPING
We are grateful for your business and your trust in our company to ensure your safety online when purchasing products and sharing information with us.
Our site is designed to keep you safe, with the inclusion of an SSL Certificate.